Starter
Best for a new business website that needs one helpful chatbot.
Included Features
- Callback Requests Let visitors request a call back from the chatbot.
- Command Menu Show quick commands like products, services, contact, and hours.
- Chat History Show returning visitors their previous conversation.
- Business Dataset Add products, services, contacts, social links, locations, and hours.
- Widget Layouts Choose different chatbot layout styles for the website widget.
Not Included
- Lead Capture Collect visitor name, email, phone, and enquiry from chat.
- Chat Tickets Create chatbot-generated tickets from visitor questions.
- Full Page Chat UI Share the chatbot as a direct full page chat link.
- Widget Event Tracking Track widget opens, full page visits, and important clicks.
- Fallback Improvement Log missing answers so the knowledge base can be improved.
- Deep Visitor Tracking View masked visitor insights like device, browser, pages, and referrer.
- Advanced Widget Branding Use richer colors, layout, launcher, and brand styling.
- Assistant Personality Set assistant name, role, tone, and helpful behaviour.
- Chatbot Schedule Control online/offline time and working hours.